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Overseas Purchase (Delegated Purchase Agency) Standard Terms and Conditions
Overseas Purchase (Shipping Agency) Standard Terms and Conditions
Overseas Purchase (Shopping Mall Type Purchase Agency) Standard Terms and Conditions

Article 1 (Purpose)
This agreement aims to stipulate the rights, obligations, responsibilities, and procedures between the company, hereinafter referred to as "the Company," and the user in connection with the delegation-based purchasing agent services provided by Bringko Corporation, hereinafter referred to as the "Service.

Article 2 (Definitions)
The definitions of terms used in this agreement are as follows:

1. "Mall" refers to a virtual business place established by the Company using information and communication facilities and networks to provide goods or services (hereinafter referred to as "goods, etc.") available for purchase in South Korea to overseas users. Additionally, it is also used to refer to the meaning of the company operating the "Mall."

2. "User" refers to an individual who uses the services provided by the Company.

3. "Business operator" refers to an entity with South Korean nationality or a business entity registered in South Korea, including corporations, branches, and hosting server locations.

4. "Delegation-based purchasing agent" refers to the service where the Company provides processing of purchase-related tasks when the user requests the Company to purchase goods, etc.

5. "Purchasing agent commission" refers to the service usage fee charged by the Company to the user as compensation for providing delegation-based purchasing agent services.

6. "Inspection" refers to the service where the Company checks for omissions, defects, damages, etc., in the goods, etc., for which the user has applied for purchasing agent services, according to the standards set by the Company.

Article 3 (Provision of Services)
The company may, in accordance with the duty of care of a prudent administrator for the benefit of the user, perform the following tasks:

1. Provide information on the exploration and purchasing agent costs of goods, etc., for which the user has submitted a purchase request.
2. Enter into sales contracts and make payments for the goods, etc., for which the user has submitted a purchase request, on behalf of the user, with the business operator.
3. Collect, inspect, package, and arrange international transportation for goods, etc.
4. Act as an intermediary in the return, exchange, and refund procedures.
5. Handle customs procedures.
6. Perform other tasks related to the purchase of goods, etc.

Article 4 (Restrictions on Service Use)

① The company may refuse to provide services or may dispose of the relevant goods, etc., at the user's expense and return them to the business operator if the user's service request falls under any of the following items. However, the company may seek the user's consent (except in cases where it is impossible to obtain the user's consent, in which case notification will be made after the fact).

1. In case of false, omitted, or incorrect information in the application details.
2. When providing the requested service to the user is significantly difficult for managerial or technical reasons of the company.
3. When the user is deemed to be using the service for illegal or unfair purposes.
4. In the case of transported items such as animals, precious metals, currency, pharmaceuticals, weapons, parts of the human body, pornography, precious metals, stones, refrigerated items, items requiring refrigeration or freezing, explosives, and flammable hazardous materials.
5. When the transported items are prohibited from export or import by the laws of the countries of export/import, including the transit country.
6. When the transported items are prohibited from transportation according to the transportation terms and conditions of the transportation service provider.
7. If the user fails to pay the international transportation costs within 30 days from the date of billing.
8. In cases where the provision of the company's services is impossible or significantly difficult due to circumstances such as the unavailability or stockout of products requested for purchase on behalf of the customer.

② In the event of refusing to provide services under the preceding paragraph, the company must notify the user of the reasons and grounds for the refusal.

Article 5 (Formation of Contract)

① Upon receiving a user's purchase agent application, the company will send a receipt confirmation notice. The confirmation notice must include information about the application, such as the application details, amount, and delivery address, as well as information about the correction, cancellation, etc., of the purchase agent application.

② The purchase agent contract is formed when the user applies for the purchase of goods, etc., the company notifies the user of the possibility of the purchase agent, and the company presents the purchase agent commission, receiving the user's offer upon the user's receipt of the confirmation notice from the company.

③ Upon receiving the confirmation notice, the user can promptly request changes or cancellations to the purchase agent application if there is a discrepancy in the expression of intent. The company must process such requests promptly. However, if the payment has already been made, the provisions of Article 11 regarding withdrawal of offer, etc., shall apply.

Article 6 (Purchase Agent Costs and Post-Settlement)

① The company provides various services required for consignment-based purchasing and may impose a service fee in accordance with the company's internal policies. The service fees and any changes thereto will be notified through the order detail page or the announcements page.

② Before the user pays the necessary costs and purchase agent commissions for the purchase agent of goods, etc., the company must notify the user of the sales price of the business operator, the payment amount including local transportation fees and local taxes, purchase agent commissions, and domestic and international (estimated) transportation fees, differentiated by each form.

③ If there is a change in the billing amount due to business operator discounts, exchange rate fluctuations, or other reasons, the company must promptly notify the user and refund the difference or charge additional costs.

④ In cases where a discrepancy arises between the amount paid by the user and the actual costs incurred during the execution of the purchase due to changes in product prices, revisions of the tariff schedule, reclassification of items, errors in the computer system, or differences in exchange rates, the company will reconcile the over or underpayment post-transaction. The company must clearly inform the user prior to the conclusion of the contract about the possibility of such discrepancies and the need for post-transaction reconciliation. However, if the discrepancy in the amount is due to excessive circumstances or other reasons, and either party wishes to withdraw from the contract, the transaction may be terminated in accordance with Article 11.

Article 7 (Inspection)

① The company may inspect the goods, etc., for which the user has applied for a purchase agent, by opening and inspecting the relevant shipment to verify the identity, presence of defects or damages, and compliance with export/import regulations. The company will notify the user in advance of the inspection criteria and scope.

② If the company discovers discrepancies, defects, or damages in the goods, etc., it is obligated to take measures such as returns, exchanges, and refunds with the business operator, exercising the duty of care of a prudent administrator.

③ The company is liable to compensate the user for any damages caused by defects in the inspection. However, the company is not responsible for damages beyond the scope of the inspection provided by the company and defects in performance or functionality of the goods, etc.

Article 8 (Repackaging and Additional Packaging)

① The company may, with the user's consent obtained during the inspection of the shipment under Article 7, repackage the relevant goods, etc.

② If the packaging is deemed unsuitable for transportation, the company may, with the user's consent, consider the degree of potential impact during transportation and perform additional packaging. If additional packaging costs are incurred, the company may charge the user additional fees.

③ In the cases of paragraphs 1 and 2, the company must notify the user that repackaging may limit the user's ability to demand returns and refunds from the business operator.

④ If the user does not agree to the additional packaging as mentioned in Section 2, the company shall not be liable for any damages arising from inadequate or insufficient packaging.

Article 9 (Customs Clearance)

① The company, equipped with the necessary import requirements, performs customs clearance procedures through a transportation and customs clearance outsourcing company designated by the company. The customs duties, value-added tax, and other taxes (hereinafter referred to as "customs and VAT, etc.") incurred during this process are borne by the user or the consignee. If the user fails to pay customs and VAT, etc., the company will not deliver the relevant goods, etc.

② The company complies with relevant laws and regulations, including customs laws of the importing and exporting countries, and does not handle illegal goods. The company does not cooperate with illegal requests from the user, such as split shipments and false price declarations.

Article 10 (Emergency Measures)

① The company does not guarantee whether goods, etc., can be cleared through customs according to the customs regulations of the importing and exporting countries.

② If there is a lawful delivery request based on the user's responsible reasons for the goods, etc., due to relevant laws and regulations of the relevant authority, the company will deliver the goods, etc., to the competent agency. In this case, the company will promptly notify the user.

③ Even if the user incurs damages due to the measures in the preceding paragraph, the company is not responsible. In this case, the user's obligation to pay service usage fees and related costs for the relevant goods, etc., persists.

④ If the competent authority returns the goods, etc., under paragraph 1, the company must promptly continue to fulfill the obligations under the purchase agent contract.

Article 11 (Withdrawal of Offer and Refund Criteria)

① If the user withdraws the offer for the purchase agent contract, including the goods, etc., for which the company received a purchase agent application from the user, before the company concludes the sales contract with the business operator, the company must refund the full amount of the purchase agent fees paid by the user.

② Once the goods, etc., for which the company received a purchase agent application from the user and entered the company's warehouse, the user cannot withdraw the offer for the purchase agent contract. In this case, the company must provide evidence to the user proving the date on which the relevant sales contract was concluded.

③ In the case of paragraph 2, the user cannot claim a refund of the purchase agent fees from the company. However, if the user expresses the intention of withdrawal, and the business operator agrees to return and refund, the company must return the relevant goods to the business operator at the user's expense and refund the amount refunded by the business operator to the user. In this case, the company must provide evidence of the costs associated with the return of the goods.

④ In the case of paragraph 2, if the business operator does not agree to the return and refund of the relevant goods, the company must instruct the user to dispose of the goods within a specified period of one month or more.

⑤ The company must take measures, such as displaying in an easily noticeable location or providing information about restrictions on withdrawal of the offer for the purchase agent contract in advance. If such measures are not taken, the withdrawal of the offer by the user is not restricted.

Article 12 (Compensation for Damages)

① If the goods, etc., for which the company received a purchase agent application from the business operator are lost, damaged, etc., from the time of delivery to the specified domestic or international collection location designated by the user, the company must compensate the user for the damages incurred based on the amount paid by the user. However, if the company or the user or another person who used the goods for transportation does not prove that they did not neglect the collection, delivery, storage, or other transportation of the goods, the company must compensate for the damages incurred due to loss, damage, etc. If the loss, damage, etc., of the transported goods is due to the intentional or gross negligence of the company, the company must compensate for all damages.

② If a user incurs damages due to inaccurate information provided, the company shall not be liable for compensation, except in cases of intentional or gross negligence on the part of the company.

Article 13 (Special Extinguishment of Liability and Prescription)

① The company's liability for compensation for missing or damaged goods shall be extinguished if the user does not notify the company of the fact of such missing or damage within 10 days from the date the goods are deemed delivered. However, in the case of lost goods, the liability shall be extinguished if the user does not notify the company of the loss within 10 days from the expected delivery completion date set by the carrier.

② Even if the company is liable for compensation according to Section 1, such liability shall be extinguished one year after the date the goods are deemed delivered to the user. However, in the case of lost goods, the period begins from the date the user receives the notification of the loss from the company.

③ Notwithstanding the provisions of paragraphs 1 and 2, if the company or its agent hides the fact of loss or damage of the transported goods and delivers the goods with knowledge of such facts, the company's liability for compensation continues for five years from the date the user or the recipient specified in the delivery request received the transported goods.

Article 14 (Dispute Resolution)

① The company establishes and operates a compensation handling organization to reflect legitimate opinions or complaints raised by users and compensate for damages.

② The company prioritizes the processing of complaints and opinions submitted by users over other matters. However, if prompt processing is difficult, the company must promptly notify the user of the reasons and processing schedule.

③ In the event of a dispute between the company and a South Korean citizen or an overseas user, the user's request for damage relief may be resolved in accordance with the mediation of a dispute resolution institution commissioned by the Fair Trade Commission or a governor or mayor.

Article 15 (Jurisdiction and Governing Law)

① Any litigation arising between the company and users, whether they are South Korean citizen or users abroad, shall be under the exclusive jurisdiction of the district court in the South Korea, which is determined by the address of the company.

② The governing law for any litigation arising between the company and users, whether they are South Korean citizen or users abroad, shall be the laws of the South Korea.

Attachments

① Customer Change of Mind and General Cancellation

a. If it is within 7 days from the date of the sales contract based on Korean time, and the ordered product has not been shipped within Korea, the full product price excluding the service fee will be refunded.
b. If it is within 7 days from the date of the sales contract based on Korean time, but the ordered product has been dispatched and domestic shipping has commenced, the remaining product price excluding the service fee and the round-trip shipping cost within Korea will be refunded.
c. Refunds are not possible if it is more than 7 days from the date of the sales contract based on Korean time.

② Company Attributable

a. In cases of product issues (not ordered, wrong order, lost, etc.), the full product price including the service fee will be refunded.
b. In cases of misdelivery (e.g., incorrect recipient details):

(1) If the user has actually received the product, the user will return the goods to the company and then receive a full refund of the product price including the service fee, or, depending on the user's choice, repurchase the product and send it to the correct address.
(2) If the user has not actually received the product, the company will verify the situation and then refund the full product price including the service fee, or, depending on the user's choice, repurchase the product and send it to the correct address.

This agreement defines the rights, obligations, and related procedures between the member and the company regarding the points and coupons provided by Bringko Corporation ("the Company").

① Key Definitions
a. Points: Rewards provided to customers for purchasing activities, international shipping, and specified activities designated by the company.
b. Coupons: Service coupons issued or used for purchasing activities, international shipping, and specified activities designated by the company.

② Points
a. Bringko points are provided as compensation for customer purchase activities or related
b. behaviors, and customers can use accumulated points to offset shipping fees. The usage limit for points is determined by the company's regulations.
c. Points are valid for one year from the payment date. However, if a separate validity period is specified by the company, it will be followed. Expired points are automatically forfeited.
d. Points cannot be withdrawn as cash. Except as expressly provided by the company, points cannot be transferred to others.
e. Points obtained through fraudulent means cannot be used. In such cases, the company may notify the user in advance (or as soon as possible if advance notice is not possible) and may reclaim the points or suspend the user's membership.
f. Points paid upon completion of delivery are subject to recovery if a refund is processed for the corresponding order.
g. If responsibility for the cancellation and return of products or packages lies with Brinco, points applied to that order will be refunded to the customer's account.

③ Coupons
a. Bringko coupons are provided to customers for purchase activities or related activities and can be used to deduct a certain amount of shipping fees during payment.
b. The company may issue discount coupons to members using purchase services when purchasing products.
c. Issued coupons are valid for one year. However, if a separate validity period is specified by the company, it will be followed. Expired coupons are automatically forfeited and cannot be restored.
d. Members can only use discount coupons for their own purchases and cannot sell or transfer them to others.
e. The use of discount coupons may be restricted based on items or amounts, and they cannot be used after the expiration date.
f. If a refund occurs due to cancellation or return when using a coupon for shipping fee payment, the used coupon cannot be restored.

Supplementary Provisions

This agreement takes effect from January 27, 2024.

Article 1 (Purpose)
This agreement aims to stipulate the rights, obligations, responsibilities, and procedures between the company, Bringko Co., Ltd. (hereinafter referred to as the "Company"), and users in connection with the delivery-related services (hereinafter referred to as the "Service") provided by the Company.

Article 2 (Definitions)
The definitions of terms used in this agreement are as follows:

1. "Mall" refers to a virtual business place set up by the Company using information and communication facilities and networks to transact services with users under this agreement or refers to the operator conducting business at the "Mall."
2. "User" refers to an individual who uses the services provided by the Company.
3. "Business Operator" refers to an operator who, whether of Korean nationality or registered as a business entity in South Korea, possesses corporate status, business offices, host server locations, etc., within the Republic of Korea.
4. "Delivery Agency" refers to the service in which the goods, etc. (hereinafter referred to as "transported goods") purchased by the user from a business operator are stored at the unique delivery agency provided by the Company. The transported goods are then transported to the overseas collection location designated by the user through the designated international transportation means (company).
5. "Delivery Agency Location" refers to the domestic address provided by the Company that the user uses when wishing to purchase transported goods domestically.
6. "Delivery Agency Application Form" refers to the document that the user sends to the Company, entering information such as the transported goods and overseas collection location, for the purpose of concluding a delivery agency contract.
7. "Inspection" refers to the service where the Company verifies the transported goods entrusted by the user for delivery agency, according to the standards set by the Company, to check for omissions, defects, damages, etc.

Article 3 (Provision of Services)
The company may perform the following tasks:

1. Provision of information regarding services.
2. Receipt, storage, inspection, and delivery of transported goods purchased by users domestically.
3. Conclusion of transportation contracts for transported goods purchased by users domestically.
4. Import and customs-related tasks.
5. International return-related tasks, including returns, exchanges, and refunds.
6. Other tasks designated by the company.

Article 4 (Restrictions on Service Use)
① If the user's service request falls under any of the following items, the company may refuse to provide the service, dispose of the transported goods, or return them to the overseas business operator at the user's expense after obtaining the user's consent (unless it is impossible to obtain consent from the user, in which case notice will be given):

1. In case there are false, omitted, or incorrect details in the application.
2. If the provision of the requested service is significantly difficult for operational or technical reasons of the company.
3. If the user is deemed to be using the service for illegal or unfair purposes.
4. If the transported goods include animals, precious metals, currency, pharmaceuticals, weapons, parts of the human body, pornography, precious metals, stone materials, refrigerated items, items requiring freezing or refrigeration, explosives, flammable hazardous materials, etc.
5. If the transported goods are prohibited from export or import by laws of the exporting or importing country, including the transit country.
6. If the transported goods are items prohibited for transportation according to the transportation terms and conditions of the transportation operator.
7. If the user fails to pay the international transportation costs within 30 days from the billing date.

② In case of refusing to provide the service according to the preceding paragraph, the company must notify the user of the reason and basis for the refusal.

③ Even if the user makes a service request falling under each item of paragraph 1, if the user provides false information in the delivery agency application form causing the company to incur fines, penalties, or other damages, the user must compensate the company for the damages.

Article 5 (Delivery Agency Application Form)
① When entering into a delivery agency contract, the user must complete a delivery agency application form specifying the following items:

1. Delivery agency location for receiving transported goods.
2. Information about the domestic purchase location of the transported goods (store or domestic e-commerce site, etc.).
3. Order number and tracking number issued by the domestic e-commerce site where the transported goods were purchased.
4. Product name, brand, business operator, item, purchase price, quantity, color, size.
5. Domestic taxes, domestic shipping fees, discount amounts.
6. Optional selections for repackaging, additional packaging, options related to the opening and inspection of transported goods.
7. Overseas collection location for the transported goods, name (or business name), and contact information.
8. Personal customs clearance code (personal information related to customs clearance).
9. Other information necessary for the delivery agency.

② When entering into a delivery agency contract, the Company must explain the following items to the user:

1. The value of the transported goods specified by the user in the delivery agency application form will be used as the basis for calculating damages in case of non-performance of obligations, determining the amount of compensation for damages.

2. Depending on the value of the transported goods, there may be additional charges or insurance, resulting in differences in the limit of compensation for damages.

3. Withdrawal, termination, or cancellation (hereinafter "withdrawal, etc.") of the transported goods purchase contract must be directly addressed by the user to the business operator with whom the purchase contract was concluded.

Article 6 (Formation of Contract)
① When the Company receives a user's delivery agency application, the Company must send a receipt confirmation notice to the user. The receipt confirmation notice must include information about the delivery agency application and details regarding corrections, cancellations, etc.

② The delivery agency contract is formed when the Company's receipt confirmation notice reaches the user regarding the user's delivery agency application.

③ Upon receiving the receipt confirmation notice, if there are discrepancies in the expression of intent, the user may promptly request the Company to change or cancel the delivery agency application, and the Company must process the request without delay. However, if the payment has already been made, the provisions of Article 13 regarding withdrawal, etc., apply.

④ After the formation of the delivery agency contract and the arrival of the transported goods that the user applied for delivery agency to the Company's delivery agency location, the Company commences the provision of services according to the contract.

Article 7 (Billing and Storage Fees for Delivery Agency)
① The user has an obligation to send the delivery agency application form to the "Mall" before the transported goods arrive at the Company's delivery agency location.

② After the delivery agency contract is concluded, and the transported goods are stored at the Company's delivery agency location, the Company will invoice the user for the delivery agency fee. The user must pay the invoiced fee within 7 days from the date of the payment request. If additional shipping charges arise, the Company must notify the user of the reason and amount.

③ If the delivery agency fee is not paid by the due date specified in paragraph 2, the Company will not deliver the corresponding transported goods. In this case, storage fees will be additionally imposed for the period from the expiration of the payment request period until the date the user pays the fee. The Company must publish the reasons and criteria for additional storage fees in advance on its website or other platforms and specify them to the user when requesting payment of the delivery agency fee under paragraph 2.

Article 8 (Inspection)
① The Company may open and inspect the transported goods stored at the delivery agency location for confirmation of identity, defects, damages, and compliance with export-import regulations, etc., after the conclusion of the delivery agency contract and the arrival of the transported goods at the delivery agency location. The Company will notify the user in advance of the criteria and scope of inspection.

② If the Company discovers defects, damages, etc., in the transported goods, the Company will notify the user and follow the user's instructions for the disposal of the transported goods. The Company must compensate the user for any losses incurred due to inspection defects. However, the Company is not liable for defects beyond the scope of inspection provided by the Company or for defects in the performance or functionality of the transported goods.

③ If the Company determines abnormalities such as odor or liquid leakage during the inspection of the transported goods, the Company may notify the user of such facts and take temporary measures such as separate storage of the transported goods. If damages occur to the user during the temporary measures process, the Company is not liable for such damages unless caused by the Company's intentional or gross negligence.

④ In the case of the preceding paragraph, the Company will dispose of the transported goods according to the user's request, and if abnormalities in the transported goods are caused by the Company's responsible reasons, the Company will compensate the user for the losses and bear the costs of disposal. However, if the incident with the transported goods is due to the nature or defects of the goods or reasons not attributable to the Company, the user is responsible for the costs of disposal.

Article 9 (Repackaging and Additional Packaging)
① The Company may, with the user's consent, repackage the transported goods during inspection under Article 8.

② If the packaging is deemed unsuitable for transportation, the Company, with the user's consent, may engage in additional packaging, considering the potential impact during transportation. If additional packaging costs arise, the Company may charge the user for the additional fee.

③ In cases of paragraphs 1 and 2, the Company must notify the user that resealing may limit return and refund requests to the business operator.

④ If the user does not agree to the additional packaging in paragraph 2, the Company is not responsible for damages resulting from inappropriate or insufficient packaging. However, this exemption does not apply in cases of the Company's intentional or gross negligence.

Article 10 (Posting and Notification of Transportation Status)
The Company will post information about the status of the transported goods, including receipt, dispatch, and loading, on the Mall or connect it to the website and notify the user. However, the transportation status of the transported goods may vary depending on logistics conditions, air transportation situations, and other factors at the time.

Article 10 (Posting and Notification of Transportation Status)
The Company will post information about the status of the transported goods, including receipt, dispatch, and loading, on the Mall or connect it to the website and notify the user. However, the transportation status of the transported goods may vary depending on logistics conditions, air transportation situations, and other factors at the time.

Article 11 (Customs Clearance)
① The Company entrusts the delivery of goods to the transportation agency chosen by the user, preparing the necessary export requirements. The user or consignee bears the customs duties, value-added tax, and other taxes (hereinafter "customs duties, etc.") incurred.

② The Company complies with relevant laws and regulations of the exporting and importing countries, does not handle illegal transported goods, and does not cooperate with user requests for illegal acts such as split shipments and false price declarations.

③ The Company does not guarantee the possibility of customs clearance of services according to the customs regulations of the exporting and importing countries.

Article 12 (Emergency Measures)
① If there is a legitimate request for delivery from relevant authorities based on user-responsible reasons for the transported goods under applicable laws, the Company will deliver the transported goods to the relevant authorities. In this case, the Company promptly notifies the user.

② Even if the user incurs damages due to the measures in paragraph 1, the Company is not liable. However, the obligation to pay service usage fees and related costs for the user's transported goods remains in effect.

③ If the relevant authorities return the transported goods as a result of the measures in paragraph 1, the Company must promptly continue to perform the delivery under the delivery agency contract.

Article 13 (Withdrawal of Offer, etc.)
If the user requests withdrawal of the delivery agency contract, etc., before the transported goods purchased by the user and received at the domestic delivery agency location are sent to the user's overseas collection location, the transported goods will be returned to the business operator at the user's request, and the cost of return is borne by the user.

Once the transported goods are dispatched from the domestic delivery agency location to the user's overseas collection location, the user cannot withdraw the delivery agency contract, and the Company completes the contract by delivering the transported goods to the user's overseas collection location. In this case, the user cannot claim a refund of the delivery agency fee.

After the transported goods are delivered to the user's overseas collection location, if the Company can handle the return at the user's request, the Company may proceed with the return. In this case, the user is responsible for the international return costs.

The Company must take measures, such as clearly indicating in an easily accessible location that withdrawal of the delivery agency contract is restricted, to inform the user of situations where withdrawal of the offer is not possible. If such measures are not taken, the user's withdrawal of the offer is not restricted.

Article 14 (Compensation for Damages)
If loss or damage occurs to the transported goods during the transportation segment from the Company's delivery agency location to the overseas collection location designated by the user, the Company must compensate the user for the loss or damage unless it proves that it, another entity, forwarding agents or his/her employees that used the transportation services did not neglect the care regarding the receipt, delivery, storage, and other aspects of the transportation of the transported goods. However, if there is a difference in the compensation limit due to additional charges or insurance based on the value of the transported goods, it may affect the compensation limit.

In case of loss of the transported goods, the user must provide the Company with the delivery tracking number issued by the transportation agent used by the business operator, and the Company will compensate for the loss only when it is confirmed that the goods have been received at the Company's delivery agency location using the provided delivery tracking number.

The Company compensates the user for actual damages calculated within the limit of the total cost of the transported goods, customs duties, value-added tax, and delivery agency fee stated in the delivery agency application form. However, if the loss or damage to the transported goods is due to the intentional or gross negligence of the Company, the Company is liable for all damages.

The Company is not responsible for compensation if the user incurs damages due to inaccurate information provided, except in cases of intentional or gross negligence by the Company.

The Company may change the delivery agency location. If the Company notifies the user of this fact, specifying a period of one month or more before and after the change, and the notification period elapses, the Company is not responsible for accidents such as loss of transported goods for which the user applied for delivery to the address of the delivery agency before the change.

Despite the provisions of paragraphs 1, 2, and 5, the Company compensates for the loss of the transported goods if the loss or damage is due to the intentional or gross negligence of the Company or its user.

Article 15 (Refund and Claim of Freight, etc., in the Event of an Accident)
The Company is not liable for compensation for the loss, damage, etc., of transported goods due to force majeure and other inevitable reasons.

If the loss, damage, etc., of the transported goods are due to force majeure and other inevitable reasons, the Company cannot claim the delivery agency fee. If the Company has already received the delivery agency fee and other fees, it will refund them.

Article 16 (Special Extinguishment of Liability and Statute of Limitations)
The Company's liability for the omission or damage of transported goods expires if the user does not notify the Company of the fact of omission or damage within 10 days from the date of receipt of the transported goods.

Even if the Company assumes liability for damages under paragraph 1, this liability expires one year after the user receives the transported goods. However, in the case of loss of transported goods, the notification date of the loss as notified by the user

Notwithstanding the provisions of paragraphs 1 and 2, if the Company or its user is aware of the fact of omission or damage to the transported goods but conceals it and delivers the goods, the Company's liability for damages will persist for five years from the date the user or the recipient on the delivery agency application form receives the transported goods.

Article 17 (Dispute Resolution)
The Company establishes and operates a compensation processing body to reflect the legitimate opinions or complaints raised by users and compensate for damages.

The Company prioritizes the processing of complaints and opinions submitted by users over other matters. However, if prompt processing is difficult, the Company must promptly notify the user of the reasons and processing schedule.

In the event of a user seeking compensation for damages related to a dispute between the Company and a Korean citizen or a user with an office in Korea, the matter may be subject to mediation by a dispute resolution organization commissioned by the Fair Trade Commission or the mayor or governor of a city or province.

Article 18 (Jurisdiction and Governing Law)
Lawsuits arising between the Company and Korean citizens or overseas users are under the exclusive jurisdiction of the local court with jurisdiction over the Company's address at the time of filing. However, if the user's address or residence is not clear at the time of filing or in the case of a foreign resident, it may be filed with the court with jurisdiction under the Civil Procedure Act.

The governing law for lawsuits arising between the Company and Korean citizens or overseas users is the laws of the Republic of Korea.

Attachment

Cancellation and Refund Regulations

1. Customer Change of Mind and General Cancellation

1) Within 7 days of the customer's order date (Korean time) and if the ordered product has not been shipped domestically, a full refund of the product price is allowed.
2) Within 7 days of the customer's order date (Korean time) and after the ordered product has been shipped domestically, a refund is allowed after deducting the round-trip domestic shipping fee from the product price.
3) No refunds are possible after 7 days from the customer's order date (Korean time).

2. Company's Fault

1) In the case of product issues (non-order, wrong order, loss, etc.), including the purchase agency fee, a full refund of the product price is allowed.
2) In the case of misdelivery (due to incorrect recipient information, etc.), after the user redelivers the transported goods to the Company, a full refund of the product price, including the purchase agency fee, is allowed.

Bonus Points and Coupon Regulations

This agreement defines the rights, obligations, and related procedures between the member and the company regarding bonus points and coupons provided by Bringko Corporation.

1. Definitions

1) Bonus Points: Reward points provided for the customer's purchasing activities or related actions, usable for deduction when paying for shipping fees.
2) Coupons: Discount coupons provided for customer purchasing activities or related activities, usable for deduction when paying for shipping fees.

2. Bonus Points

1) Bonus points are awarded as compensation for the customer's purchasing activities or related actions, and customers can use the accumulated bonus points to deduct the corresponding amount when paying for shipping fees. The usage limit of bonus points is determined by the company's regulations.
2) Awarded bonus points are valid for one year from the date of issuance. If a separate validity period is specified by the company, it will be followed. Expired bonus points are automatically forfeited.
3) Bonus points cannot be withdrawn in cash. Unless explicitly stated by the company, bonus points cannot be transferred to others.
4) Bonus points obtained through fraudulent methods cannot be used. In such cases, the company may notify the user in advance (or promptly without advance notice if advance notice is not possible) and may reclaim the bonus points or suspend the user's membership.

3. Coupons

1) Bringko coupons are issued for customer purchasing activities or related activities, and customers can use the issued coupons to deduct the corresponding amount when paying for shipping fees.
2) The company may issue discount coupons to members for product purchases at its discretion.
3) Issued coupons are valid for one year from the date of issuance. If a separate validity period is specified by the company, it will be followed. Expired coupons are automatically forfeited.
4) Members can only use discount coupons for their own purchases and cannot sell or transfer them to others.
5) The use of discount coupons may be restricted based on product or amount criteria, and they cannot be used after the expiration date.
6) If a refund occurs due to cancellation or return of an order where a coupon was used for shipping fee payment, the used coupon cannot be restored.

Supplementary Provisions

This agreement takes effect from October 1, 2022.

Article 1 (Purpose)
This agreement aims to regulate the rights, obligations, responsibilities, and procedures between the company, hereinafter referred to as the "Company," and the user in the use of the shopping mall-type purchasing agency-related services, hereinafter referred to as the "Service," provided by Bringko.

Article 2 (Definitions)
The definitions of terms used in this agreement are as follows:

1. "Mall" refers to a virtual business place set up by the company to provide goods or services, hereinafter referred to as "goods, etc.," to users through information and communication facilities and networks, and also refers to the company operating the "mall."
2. "User" refers to an individual using the services provided by the company.
3. "Business operator" refers to a business entity with Korean nationality or registered as a business entity in Korea, including incorporation, business office, hosting server location, etc.
4. "Shopping mall-type purchasing agency" refers to the service where the company provides information on goods, etc., available for purchase domestically and internationally through the "mall," receives the user's offer, imports and sells the relevant goods, etc., in the name of the user. However, in this case, the goods, etc., are limited to the user's personal consumption.
5. "Inspection" refers to the service where the company verifies the absence, defects, damage, etc., of the goods, etc., purchased by the user according to the criteria set by the company.

Article 3 (Provision of Services)
The company may perform the following tasks:

1. Provision of information on goods, etc.
2. Import and customs-related tasks
3. International return-related tasks
4. Other tasks designated by the company

Article 4 (Restrictions on Service Use)
① The company may refuse to provide services or dispose of the relevant goods, etc., at the user's expense if the user's service request falls under any of the following subparagraphs, or after obtaining the user's consent (provided that if it is impossible to obtain the user's consent, notification will be made before such action):

1. In case of false, omitted, or erroneous information in the application
2. In cases where the provision of the requested service is significantly difficult for managerial or technical reasons of the company
3. If the user is deemed to be using the service for illegal or unfair purposes
4. In the case of transported items such as animals, precious metals, currency, pharmaceuticals, weapons, parts of the human body, pornography, precious metals, stone materials, refrigerated storage items, frozen or refrigerated items, and explosive or flammable hazardous materials, etc.
5. If the transported item is prohibited for export or import by the laws of the departure and destination countries, including transit countries
6. If the transported item is prohibited for transportation according to the carrier's transportation terms and conditions
7. If the user fails to pay the international transportation cost within 30 days from the billing date for international transportation costs

Article 5 (Composition of Product Prices)
① The selling price of goods, etc., displayed on the "mall" includes [the purchase price of the relevant goods, etc., from the business operator, transportation costs from the business operator to the company's domestic receiving location, domestic local taxes, domestic purchase contract signing fees, domestic local receiving location (domestic logistics center) usage fees, international transportation costs and import duties, import value-added tax, local transportation costs, other taxes, etc. (hereinafter "taxes and additional fees")].

② The company must separately notify the user of the composition details of the selling price according to the preceding paragraph before the user pays the selling price of the goods, etc.

③ The selling price may fluctuate due to business operator discount events, exchange rate changes, etc. In case the company cannot supply the goods, etc., for this reason, it must promptly inform the user of the reason and take measures such as refunding the fees within 3 business days.

Article 6 (Formation of Contract)
① Upon receiving the user's purchase application, the company will send a receipt confirmation notice. The receipt confirmation notice must include information such as the order details, amount, delivery address, etc., and information regarding the correction, cancellation, etc., of the purchase application.

② The contract is formed when the user receives the company's receipt confirmation notice confirming the user's purchase application.

③ Upon receiving the receipt confirmation notice, the user may promptly request the company to change or cancel the purchase application if there is a discrepancy in the expression of intent, etc., and the company must process it promptly according to the user's request. However, if the user has already paid the fees, the provisions of Article 11 regarding withdrawal of offer, etc., apply.

Article 7 (Inspection and Repackaging)
① The company may inspect the goods, etc., requested by the user for purchase to confirm their identity, defects, damage, compliance with export-import regulations, etc., by opening and inspecting the transported goods. The company will notify the user in advance of the inspection criteria and scope.

② If the company discovers defects, damage, etc., in the goods, it will notify the user and proceed with the termination, cancellation, or withdrawal of the contract according to the user's request.

③ If the company determines through inspection that there are abnormalities such as odor or liquid leakage in the goods, etc., requested by the user for purchase, it may notify the user of such facts and take temporary measures such as separate storage of the goods.

④ In the case of the third paragraph, the company may dispose of the goods, etc., according to the user's request and compensate the user for the selling price of the goods and bear the costs associated with disposal.

⑤ If the packaging is not suitable for transportation, the company may add packaging considering the degree of impact that may occur during transportation.

Article 8 (Delivery)
If the user purchases multiple goods, etc., and different businesses supply each item, the company may deliver the goods, etc., in the order they arrive at the company's domestic receiving location. The company will not cooperate with illegal requests from the user, such as split shipments and false price reporting, to avoid taxes and additional fees.

Article 9 (Customs Clearance)
① The company will perform customs clearance procedures through a transportation and customs outsourcing company designated by the company for the user. The user or the consignee bears the taxes and additional fees incurred during this process.

② When performing customs clearance tasks as stated in paragraph 1, if the transportation and customs outsourcing company designated by the company pays taxes and additional fees on behalf of the user, the company will settle the taxes and additional fees paid by the user in advance at the time of the purchase contract for the goods with the transportation and customs outsourcing company.

Article 10 (Emergency Measures)
① If there is a lawful request for delivery based on the user's responsible reasons related to the goods, etc., the company will deliver the goods, etc., to the relevant agency without delay. In this case, the company will promptly notify the user of this.

② If the user incurs damages due to the measures in the preceding paragraph, the company will compensate for the damages.

③ If the agency mentioned in paragraph 1 returns the goods, etc., the company must promptly continue to fulfill the obligations under the purchase contract.

Article 11 (Withdrawal of Offer, etc.)
Users who have entered into a contract for the purchase of goods, etc., available for purchase in Korea through the "mall" presented by the company have the right to withdraw the offer, etc., within 7 days from the date of receiving the written contract contents (or the date when the supply of goods, etc., started, whichever comes later).

Article 12 (Limitation on Withdrawal of Offer, etc.)
① Users cannot withdraw the offer, etc., if they have received the goods, etc., and fall under any of the following subparagraphs:

1. In case the goods, etc., are lost or damaged due to the user's responsible reasons (however, if the user has damaged the packaging, etc., to check the contents of the goods, etc., withdrawal of the offer is allowed).
2. If the value of the goods, etc., significantly decreases due to the user's use or partial consumption.
3. If the value of the goods, etc., significantly decreases to the extent that resale is difficult due to the passage of time.
4. If the goods, etc., can be replicated with the same performance, and the user has damaged the packaging of the original goods, etc.
5. In cases where the user has been informed in advance and has agreed in writing (including electronic documents) that withdrawal of the offer, etc., is not recognized for goods, etc., individually produced according to the user's order, or similar goods, etc., and significant damage that cannot be recovered is anticipated in advance.

② In the cases of the second to fourth items of the preceding paragraph, if the company has not taken measures such as displaying the limitation of withdrawal of the offer, etc., in an easily accessible place on the "mall," the user is not restricted from withdrawing the offer, etc.

Article 13 (Defects, Damage, etc.)
Regardless of Article 12, if the contents of the goods, etc., received by the user differ from the displayed/advertised contents or are not performed in accordance with the contract, the user may withdraw the offer, etc., within 3 months from the date of receiving the goods, etc., or within 30 days from the date when the user knew or could have known about it.

Article 14 (Effects of Withdrawal of Offer, etc.)
① If the company receives the return of the goods, etc., from the user, the company will refund the fees already received for the goods, etc., within 3 business days. In case of delay in refunding, the company will pay delay interest calculated at an annual rate of 20% for the delay period.

② In the case of refunding the fees stated in paragraph 1, if the user has paid for the goods, etc., using a credit card or electronic currency, the company will promptly request the business operator that provided the payment method to suspend or cancel the billing of the fees for the goods, etc.

Article 15 (Return)
① If the user requests withdrawal, etc., after a sales contract has been concluded between the company and the business operator for the goods, etc., purchased by the user, and the goods have been sent to the company's domestic receiving location, the user is responsible for domestic transportation costs, purchase fees, and domestic return costs. In this case, the company must provide evidence of the date of conclusion of the sales contract and the date of shipment of the goods to the user.

② If the user requests withdrawal, etc., after the company has sent the goods to the user's overseas receiving location, the user is responsible for the domestic transportation costs incurred for the import, domestic taxes, domestic receiving location usage fees, loading costs, air transportation costs, customs clearance outsourcing fees, and taxes such as value-added tax. Additionally, the user is responsible for the transportation costs to return the goods to the company's domestic address.

③ If the user withdraws the offer, etc., due to discrepancies between the contents of the goods, etc., and the displayed/advertised contents or the non-performance of the contract, the company will bear the costs necessary for the return of the goods, etc.

④ If the user has borne the shipping costs when receiving the goods, etc., the company must clearly indicate who will bear the costs for withdrawal, etc., for the user.

⑤ The company must take measures such as displaying the facts in advance on the "mall" so that the user can easily know the information stated in paragraphs 1 and 2.

Article 16 (Exchange and Repair)
① As the company does not stock the goods, exchanges are not possible, but returns and refunds due to withdrawal of the offer, etc., are possible.

② The company does not perform repair (A/S) tasks for the goods, etc.

③ If the company has not taken measures such as displaying the information stated in paragraphs 1 and 2 in an easily accessible place on the "mall," the company must cooperate with the user's requests for exchange and repair.

Article 17 (Dispute Resolution)
① The company will establish and operate a compensation processing organization to reflect the user's legitimate opinions or complaints and compensate for damages.

② The company will prioritize the handling of complaints and opinions submitted by users over other matters. However, if prompt handling is difficult, the company must promptly notify the user of the reasons and processing schedule.

③ In case of disputes related to damages between the company and a Korean national or a user with an office in Korea, the resolution may follow the adjustment of a dispute resolution agency commissioned by the Fair Trade Commission or the governor of a city or province.

Article 18 (Jurisdiction and Governing Law)
① Lawsuits arising between the company and a Korean national or an overseas user will be under the exclusive jurisdiction of the local court with jurisdiction over the company's address at the time of filing. However, if the user's address or residence is unclear, or in the case of a foreign resident, it will be filed with the competent court under the Civil Procedure Act.

② The governing law for lawsuits arising between the company and a Korean national or an overseas user is Korean law.

① Customer Change of Mind and General Cancellation:

1. Refunds will be provided in full if the customer cancels within 7 days from the order date, and the ordered items have not yet been shipped domestically.
2. If the cancellation occurs within 7 days from the order date, and the ordered items have been shipped and domestic delivery is in progress, the refund will be issued after deducting the round-trip domestic shipping fee.
3. Refunds are not possible after 7 days from the customer's order date.

② Company's Fault:

1. In the case of product issues (non-order, wrong order, loss, etc.), including the purchase agency fee, a full refund of the product price will be provided.
2. In the case of misshipment (incorrect recipient information, etc.), after the user redelivers the goods to the company, a full refund of the product price, including the purchase agency fee, will be issued.

This agreement aims to regulate the rights, obligations, and related procedures of members and the company in using points and coupons provided by Bringko Corporation ("the Company").
① Definitions:

1. Points: Points are provided for customer purchase activities, international shipping service use, and activities specified by the company, which can be accumulated or used as a reward.
2. Coupons: Coupons are issued or used for customer purchase activities, international shipping service use, and activities specified by the company.

② Points:

1. Bringko points are provided as a reward for customer purchase activities and related behaviors. Customers can use accumulated points to deduct the corresponding amount when paying for shipping fees. The usage limit of points is determined by the company.
2. Points issued are valid for one year from the date of issuance. If a separate validity period is set by the company, it will be followed. Expired points automatically expire.
3. Points cannot be withdrawn as cash. Except as explicitly stated by the company, points cannot be transferred to others.
4. Points accumulated through fraudulent methods cannot be used. In such cases, the company may notify the user in advance and, if applicable, reclaim the points or suspend the user's membership.
5. Points granted upon completion of delivery will be recaptured in the event of a return for the corresponding order.

③ Coupons:

1. Bringko coupons are provided for customer purchase activities and related activities, allowing customers to deduct the coupon's amount when paying for shipping fees.
2. The company may issue discount coupons allowing a certain amount or percentage off the purchase price to members using the purchase service.
3. Issued coupons are valid for one year from the date of issuance. If a separate validity period is set by the company, it will be followed. Expired coupons are irretrievable.
4. Members can use discount coupons for their own purchases only and cannot sell or transfer them to others.
5. The use of discount coupons may be restricted based on items or amounts, and they cannot be used after the expiration date.
6. In case of cancellation or return resulting in a refund due to the use of a coupon when paying for shipping fees, the used coupon cannot be restored.

Supplementary Provisions

This agreement is effective from October 1, 2022.

창닫기

개인정보 수집·이용

Privacy Policy
Personal Information Handling Policy

Bringko Co., Ltd. (hereinafter referred to as the "Company") is committed to protecting the personal information of users who use the services available at http://www.bringko.com and the mobile application (hereinafter referred to as the "Service") that allows users to access multiple services with a single ONE ID. We have established the following principles to ensure the secure protection of users' personal information. Additionally, in the event that changes to the privacy policy become necessary due to changes in relevant laws or company policies, we will promptly inform users through website announcements (or individual notices), so please refer to them.

1. The personal information collected by Bringko Co., Ltd. is processed for the purpose of protecting the rights of users and providing better convenience, as categorized below. We promise to seek prior consent if there are changes or additions to the processing purposes.

a. Membership registration and management:
We process personal information for purposes such as verifying the intention of membership registration, identifying and authenticating individuals for the provision of membership services, maintaining and managing membership qualifications, preventing misuse of services, providing various notices, handling complaints, and preserving records for dispute resolution.

b. Provision of products or services:
Personal information is processed for purposes such as delivering products and prizes, providing services, processing payment and settlement of fees, providing content and customized services for members, authentication, and debt collection.

c. Marketing and delivery of product information (optional):
Personal information is processed for purposes such as informing about new services or products, providing customized services, offering events and participation opportunities, confirming the validity of services, understanding connection frequency, and compiling statistics on members' service usage.

2. The personal information collected by the company may vary in terms of items and collection methods depending on the form of membership or the services used by the user. The details are as follows:

a. For non-members:
i. Mail or Content Subscription Members:
- Information collected: Email
- Collection method: Subscription to email newsletters
ii. Event Participants:
- Information collected: Email or phone number, SNS, etc.
- Collection method: Direct input by the data subject through the event page

b. For regular members:
i. Information collected at the time of membership registration:
- Mandatory input information: Name, email, contact number (mobile phone number or landline), password, language
- Optional input information: Gender, country, date of birth
- Generated information: IP, cookie information, visit timestamp, service usage records, records of improper use
ii. Information collected when using mobile services:
- Unique device identification values (IMEI, etc.), OS version, device name of the mobile device
iii. Information collected when purchasing products and making payments:
- Mandatory personal information: Payer's name, contact number (mobile phone number or landline), shipping address, self-verification information (CI, DI), other customs-related information
- Payment information: Depending on the payment method and payment type, the following additional information may be required:
● Credit card payment: Card issuer name, card number
● Mobile phone payment: Mobile phone number, telecom company name
● Bank transfer payment: Bank name, account number
● Bank deposit payment: Bank name, depositor's name
iv. Information collected when requesting 1:1 consultation: Name, email, contact number (mobile phone number or landline)

c. Collection methods:
Website, App (membership registration, customer center), input of information during purchase, participation in events, and phone or online consultation through the customer center.

3. The retention periods for the personal information processed by the company are as follows:

In accordance with relevant laws and regulations, such as the Consumer Protection Act in Electronic Commerce, the company processes and retains personal information within the agreed-upon period for collection or the legally required retention and usage period.

The specific periods for processing and retaining each category of personal information are as follows:

a. Retention based on relevant laws:
1) Records related to contracts or withdrawal of subscriptions:
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 5 years
2) Records related to payment and supply of goods, etc.:
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 5 years
3) Records related to consumer complaints or dispute resolution:
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 3 years
4) Website visit records:
- Retention reason: Telecommunications Secrets Protection Act
- Retention period: 3 months
5) Records related to display and advertising:
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 6 months

b. Internal policies for the protection of personal information of data subjects:
- Retention reason: Prevention of misuse of personal information
- Retention period: 6 months

4. The personal information retained by the company may be provided to third parties for the purpose of providing users with better services or complying with legal obligations.

i. The company uses the personal information of users within the scope notified in the "Collection and Use of Personal Information" and does not use or provide it to third parties beyond the scope of the collection purpose without the user's prior consent.

ii. In cases where orders and payments are made through the services provided by the company, relevant information necessary for the smooth execution of transactions such as consultation and delivery may be transmitted to the seller within the required scope.

iii. The company uses the collected personal information within the scope notified to the data subject and does not use or disclose it to external parties beyond that scope without prior consent. However, in cases where regulations of the law prescribe, personal information may be provided without consent to law enforcement agencies, administrative agencies, and third parties in accordance with the prescribed procedures and methods.

5. The company has entrusted the processing of personal information for more efficient service provision and effective business operations. The details of the outsourced tasks and the entities entrusted are as follows:

i. Delivery Services:
Trusted entities: A.C.I Worldwide Co., Ltd., Pantos Logistics Co., Ltd., CJ Korea Express Corporation
Outsourced tasks: Delivery of products and prizes

ii. Payment Processing and SMS Sending:
Trusted entities: PayPal, LG U+, Korea Cyber Payment (KCP) Corporation
Outsourced tasks: Payment processing via credit card, mobile phone, bank transfer, and non-face-to-face payment methods, SMS sending

iii. Additional Trusted Entities for Delivery Services and Payment Processing:
Trusted entities: DHL International GmbH, United Parcel Service, Inc., FedEx Corporate Services, Hanjin Shipping Co., Ltd., SF Express Co., Ltd., Qxpress Pte Ltd, Korea Post, Hanjin Transportation Co., Ltd., Lotte Global Logistics Co., Ltd., Lozen Co., Ltd., Kyungdong Logistics Co., Ltd., Coupang Corp., Kurly Inc., CJ Korea Express Corporation, A.C.I Worldwide Co., Ltd., Pantos Logistics Co., Ltd, PayPal Ptd, KSNet Co., Nurigo Co, Toss Payments Co
Outsourced tasks: Delivery of products and prizes, payment processing via credit card, mobile phone, bank transfer, and non-face-to-face payment methods, SMS sending

iv. The company continuously monitors and supervises whether the entrusted entities are securely processing the personal information. When the entrusted tasks are completed, the entrusted entities are required to promptly destroy any retained personal information. If there is a separate legal retention period, the company securely retains the information in compliance with the law.

v. If there are changes to the content of the entrusted tasks or the entrusted entities, the company will promptly disclose such changes through this Privacy Policy.

6. As users of the service, you have the following rights as private data subjects:

i. Users can directly access and modify their personal information at any time by using the 'My Page → My Information → Edit Info' menu on the website.

ii. Users can conveniently unsubscribe (or withdraw consent) at any time by using the 'Withdraw Membership' menu on the website.

iii. If users do not agree to the company's processing of personal information, they may refuse consent or request withdrawal of membership (or 'withdrawal of consent'). However, in such cases, some or all of the related services may be restricted. (Note: Subscribers to the 'Subscribe' service can withdraw their consent for receiving emails through the "Unsubscribe" function at the bottom of the received email)

iv. If a user requests the correction of personal information errors, the company will not use or provide the information to third parties until the correction is completed. If incorrect personal information has already been provided to a third party for a reasonable reason, the company will promptly notify the third party of the correction.

v. Requests for withdrawal of consent, deletion of personal information, and suspension of processing can be made through the Bringko Customer Center (cs@bringko.com). Users can also withdraw their consent for the collection, use, and provision of personal information related to membership at any time.

7. In principle, the company promptly destroys the personal information of members as soon as the purpose of collection has been achieved. The procedures, deadlines, and methods for the destruction of personal information are as follows:

i. Destruction Procedure:
Personal information whose collection and use purposes have been achieved is transferred to a separate DB (or paper documents) and stored securely in compliance with internal regulations and relevant laws. When the designated period expires, it is promptly destroyed. The transferred personal information is not used for any other purpose unless beyond the scope of your consent or unless required by law.

ii. Destruction Method:
Information in electronic file format is deleted using technology that makes it irreproducible.
Personal information printed on paper is destroyed by shredding or incineration.

8. The company implements technical, managerial, and physical security measures to ensure the safety of personal information:

i. Minimization and Training of Personnel Handling Personal Information:
Designated employees handle personal information, minimizing personnel responsible for personal information processing. Continuous education is provided to ensure the secure management of personal information.

ii. Internal Audits:
The company employs dedicated personnel for internal audits to periodically check compliance with internal regulations and legal requirements regarding the secure handling of personal information.

iii. Establishment and Implementation of Internal Management Plans:
Internal management plans are established and implemented to ensure the secure processing of personal information.

iv. Encryption of Personal Information:
Personal information is stored and managed in an encrypted form according to legal standards. Additional security features, such as encryption of files and transmitted data, are employed.

v. Technical Measures Against Hacking:
Security programs are installed to prevent leakage and damage of personal information due to hacking or computer viruses. Regular updates and checks are performed, and systems are installed and monitored to control access from external sources.

vi. Restricted Access to Personal Information:
Access controls, including granting, changing, and revoking access permissions to database systems handling personal information, are implemented. Intrusion prevention systems are used to control unauthorized access from external sources.

vii. Preservation and Prevention of Tampering of Access Records:
Access records of the personal information processing system are stored and managed for a minimum of 6 months in accordance with relevant laws. Security features are used to prevent forgery, tampering, theft, or loss of access records.

viii. Use of Locking Devices for Document Security:
Documents containing personal information and auxiliary storage media are stored in secure locations with locking devices.

ix. Access Control for Unauthorized Persons:
Physical storage locations containing personal information have separate access control procedures established and implemented.

9. The company does not collect personal information of children under the age of 14.

i. In the event that the company collects personal information of children under the age of 14, the legal guardian may withdraw consent for the collection, use, or provision of personal information of the child under 14, and may request access to or correction of the personal information provided by the child.

ii. If a legal representative of a member who is under the age of 14 requests access or proof through written or verbal communication, the company will verify whether the requester is the true legal representative by requiring proof such as a power of attorney, seal certificate, and copies of identification for both the requester and the legal representative.

10. The company designates a Personal Information Manager to ensure the secure protection of user's personal information.

i. The company appoints a Personal Information Manager responsible for overseeing personal information processing, handling user complaints related to personal information processing, and providing remedies. The contact information for the Personal Information Manager is as follows:
- Bringko Personal Information Manager
- Name: Youngjin Song
- Department: Customer Management
- Position: Director
- Email: privacy@bringko.com

ii. Users can contact the Personal Information Manager and the Customer Support Center for any inquiries, complaints, or remedies related to personal information protection arising from the use of the company's services or business. The company will promptly respond to such inquiries.

iii. In the event of a personal information breach requiring reporting or consultation, users can seek assistance from the following organizations:
- Personal Information Breach Report Center (operated by Korea Internet & Security Agency)
- Phone: 118 (without area code)
- Website: privacy.kisa.or.kr

- Korea Information Security Mark Certification Board
- Phone: 02-550-9531~2
- Website: eprivacy.or.kr

- Cyber Crime Investigation Division, Supreme Prosecutors' Office
- Phone: 1301 (without area code)
- Website: www.spo.go.kr

- Cyber Crime Investigation Division, National Police Agency
- Phone: 1566-0112
- Website: www.netan.go.kr

11. Policy regarding changes to the Personal Information Handling Policy:

i. This Personal Information Handling Policy is effective from the enforcement date. In the event of additions, deletions, or modifications due to legal or policy changes, the company will notify users through announcements 7 days before the changes take effect. However, in the case of significant changes affecting user rights, such as the collection and use of personal information, provision to third parties, etc., notice will be given at least 30 days in advance.

Personal Information Handling Policy Version: 2.2
Current Effective Date of the Personal Information Handling Policy: October 1, 2022